Shipping & returns

Shipping

Anywhere in Australia.

Free shipping if your purchase is over $100

$10 flat rate if your purchase is under $100.

We will have your purchase packed and sent out express post within 24hrs of the order time.

Please allow 2-5 business days for delivery. Postage time may take a little longer during peek periods like Christmas & Sale.

Returns

No refunds for incorrect choice. No returns on sale items.

Exchange or store credit within 14 days of purchase.

Product must be unworn, have all tags attached and be in the original condition you received it.

Please call our store on 0266527489 to arrange return. We're open 7 days and look forward to helping you.

You can email us if you prefer. We do recommend calling for a speedy and personal response. encounters@uptownlocal.com.au